ROBOTIC PROCESS AUTOMATION DELIVERS BUSINESS VALUE QUICKLY
Global RPA Survey Results—Adoption, Benefits, and Lessons Learned
Key Findings
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RPA is still in the early stages, and bot deployments are small.
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RPA adoption is still early, with 69% starting in the last two years
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49% of companies already have bots in production
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Most companies start small: 57% with 10 or fewer bots, 16% with 11–20 bots
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RPA is already delivering business value.
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Early RPA success is exceptionally high at 89%
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79% of processes automated are business functions
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More than 50% of companies save 30+ hours each week
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Practitioners have identified success factors for adopting and scaling RPA.
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Pick the right processes, understand them well, and start small before scaling
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Scaling RPA requires overcoming integration, security, and skill-level challenges
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IT and business stakeholders must be aligned and work closely together